Potential Impact of Stakeholders and End Users on the Acquisition of Telehealth NURS FPX 6214 Assessment 1 Technology Needs Assessment

Internal and external stakeholders in a healthcare organization are the primary concern when incorporating a new telehealth technology or changing the current information system. Stakeholders and end users are the ones who decide the success or failure of a particular healthcare technology and potentially impact its safe use and efficiency. At Regions Hospital, the authorities, health information management, health informatics, and end users, including nurses, physicians, and other healthcare staff, are the stakeholders who substantially affect the acquisition of telehealth technology (Lock et al., 2023). The assessment of end users, especially healthcare consumers, will define the expertise and efficiency of EMR at the Regions Hospital. At the same time, patient satisfaction and data safety are prioritized in this case.

Impact of stakeholders

In any healthcare organization, there are internal and external stakeholders who can have an impact on the acquisition of telehealth technology. The first group consists of those within the organization, such as clinicians, senior executives, and the Board of Directors. They may be supportive or resistant to change, considering the patient’s concerns, and their perspectives must be considered when making decisions about technology adoption. The second group includes payers, government agencies, accrediting bodies, and other external organizations that can influence the implementation of telehealth initiatives regarding financial perspectives. Therefore, it is essential to consult with them to ensure that the new telehealth program meets their requirements and expectations (Garcia & Adelakun, 2019).

Conclusion

Technology needs assessment is carried out to analyze the implementation of telehealth at the Regions hospital to improve patient outcomes. The needs assessment is carefully performed to prove its relevance with the organization to address the key issues nurses face with the previous technology. The integrated patient portal software will ensure effective communication between patients and nurses while following regulatory guidelines and protecting patient confidentiality and privacy. Stakeholders and end users significantly impact the successful implementation of the new telehealth technology and advanced digital tools.

References

Angelis, A., Lange, A., & Kanavos, P. (2017). Using health technology assessment to assess the value of new medicines: results of a systematic review and expert consultation across eight European countries. The European Journal of Health Economics, 19(1), 123–152. https://doi.org/10.1007/s10198-017-0871-0